Digital Marketing &
Business Consulting

Empowered Customers & Reduced Incoming Customer Service Calls

Consulting Services

Technology Consulting
Digital Marketing
Project Management

Work Performed

Video Creative Concepts
Motion Graphics
Narration Script Editing
Voice Talent Auditions & Selection
Storyboard Content
Video & Motion Graphic Production

Customer Service Agent's time was overwhelmed with customer calls.

Travelocity’s website included instructions for simple tasks that could be completed online by customers. The online instructions needed to be improved based on the high number of incoming customer service calls for items customers could do online.